Herzing大学 use of 在线监督
概述
The COVID-19 p和emic forced Colleges 和 Universities across the nation to send students home, yet required them to continue educating students, validating student knowledge acquisition, including some third-party exams which specify the use of an online proctoring solution as a condition of use. Because Herzing is committed to providing a high-quality graduate education that prepares students for national certification exams, it needs to administer proctored exams throughout its curriculum.
Remote administration of exams presents several unique challenges, including the inability to employ traditional proctoring methods to ensure the 完整性 of exams. Herzing大学 was tasked with identification of a solution that would support the achievement of excellent 和 compliant pass rates, balanced with concerns to protect student privacy. After weighing several proctoring solutions 和 conducting due diligence, Herzing大学 selected Proctorio as its proctoring solution.
数据隐私 & 安全
- When Herzing大学 selected Proctorio, Herzing audited Proctorio’s data collection 和 privacy policies for compliance with Herzing’s core values: professionalism, 尊重, 完整性, 有爱心的, 和参与, 包含在P.R.I.C.E. “成功”框架. Proctorio is transparent about its privacy 和 data collection policies, 所有这些都可以在 http://proctorio.com/privacy
- Herzing大学 will conduct a Data Protection Impact Assessment to determine the extent to which there are legitimate privacy/security issues. 结果是, the University will identify mitigating measures available to address valid privacy/security concerns. Herzing大学 will ensure compliance with privacy 和 security laws applicable to institutions of higher education 和 in the jurisdictions in which it operates.
- Herzing大学 limits access to exam recordings.
- Herzing大学 does not allow any faculty other than the course instructor or authorized staff to access any exam recordings.
- 所有 faculty have received training on the use of Proctorio, including ensuring data privacy.
- Herzing大学 (not Proctorio) creates the proctoring rules 和 determines student compliance based on flagged activity. 学生 may use the st和ard University academic appeals process if a dispute arises.
- 所有 exam data is deleted after six months.
- To address student privacy concerns, Herzing大学 will allow students to blur their Zoom background during exams so long as the Zoom background does not completely conceal movement within the room. By signing into the Zoom mobile application 和 tapping on Virtual Background (Android) or Background 和 Filters (iOS), 点击模糊选项, the background will become blurred, 模糊的环境.
- Herzing大学 recently directed several questions to Proctorio. 如果Herzing决定, based upon its review of Proctorio’s responses, that its technology is not adequately protecting student privacy under its P.R.I.C.E. principles or as required by its contract with Proctorio, Herzing大学 will take swift action to address any deficiencies.
Issues regarding Discrimination 和 学生 Experiencing Disabilities
Herzing大学 is committed to creating a learning experience that is as accessible 和 inclusive as possible. 为此目的, Herzing大学 complies with all federal education anti-discrimination laws, including but not limited to Title VI of the Civil Rights Act of 1964, 第九条 of the Education Amendments of 1972, the Equal Educational Opportunities Act of 1974, 和 Title II of the Americans with Disabilities Act of 1990, 等.
- Herzing大学 requires Proctorio to adhere to all applicable laws, including FERPA 和 the ADA.
- In alignment with Herzing’s anti-discrimination values, Herzing大学员工, 而不是Proctorio软件, make all determinations regarding student behavior during exams.
- Though Proctorio may flag certain student behavior as allegedly “suspicious,” students will not automatically receive grade deductions or other discipline.
- 考试管理员(i).e., Herzing instructors of record 和 appropriate academic leadership) will independently review all flagged exams 和 determine whether any violations of Herzing’s academic 完整性 policies have occurred.
- Herzing大学 students who experience a disability 和 anticipate any issues related to the use of Proctorio can contact Emilie Thompson, ADA协调员, to discuss whether they qualify for support 和 reasonable accommodation under the University ADA Policy. http://fqkyik.wolaipei.com/services-disabled-students.
- Herzing大学 intends to provide all new 和 continuing students with a disclosure on Proctorio.
Additional Information on Proctorio
Herzing大学 selected Proctorio as its proctoring solution due to its unique approach to student data privacy 和 collection concerns, 包括:
- Test taker data is secured 和 processed through multiple layers of encryption.
- “Transmission from the test taker’s device to Proctorio’s data center happens over TLS 1.2 or 1.3 和, if the browser supports it, Perfect Forward Secrecy (PFS). Data at rest within Proctorio’s data center is encrypted using AES-256 和 is protected with FIPS 140-2 compliance. 所有 data centers are ISO 27001 certified 和 SOC 2 attested. Our browser extension uses an encryption layer secured with AES-GCM. The Proctorio platform undergoes daily vulnerability 和 penetration tests. Proctorio engaged a leading information security consulting company to perform a month-long security assessment of its software 和 cloud environment in mid-2020. The audit result is posted publicly on the Proctorio website. Proctorio is also currently undergoing an SSAE 16 audit. The SOC 2 Type 1 Audit is expected to be completed by the end of February 2021, which will then lead to pursuing a SOC 2 Type 2 audit later in 2021.”[1]
Proctorio has dedicated Partner Success Managers on staff that regularly communicate 和 coordinate with Herzing大学 about compliance. Herzing大学 will contact Proctorio’s customer support personnel for resolution of any specific student inquiries. 学生 should direct their question to their student services advisor.
For additional background on Proctorio 和 its proctoring services, Herzing大学 refers students to Proctorio’s full statement in response to questions from the United States Senate: http://epic.org/privacy/dccppa/online-test-proctoring/Proctorio-senate-response-010721.pdf
[1] 看到 Proctorio Response to the United States Senate, p. 17. http://epic.org/privacy/dccppa/online-test-proctoring/Proctorio-senate-response-010721.pdf